So I've installed and uninstalled EIS a few different times now and each time when I run the launcher, the command prompt window flashes for a second then it says "EIS has stopped working..." and all that. I've tried restarting my computer, running as administrator and also tried running in compatibility mode. It is installed into the correct directory and I followed all the instructions on the download page.
Launcher Crashing Immediately After Opening
- Thread starter cataclysm
- Start date
Christopher
All in time.
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Officer I
Los Santos Police Department
Very Active
- Feb 3, 2007
- 2,021
Apologies for not seeing this sooner. However, we've responded to a number of support tickets and I cannot recall if you had submitted one. Was this issue resolved?
Christopher
All in time.
| Reputation: | 607 |
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Officer I
Los Santos Police Department
Very Active
- Feb 3, 2007
- 2,021
Christopher
All in time.
| Reputation: | 607 |
| Rep Power: | 15 |
Officer I
Los Santos Police Department
Very Active
- Feb 3, 2007
- 2,021
Well that's a bummer. Is the Launcher being run as administrator? It does attempt to check registry settings on startup so if no license is installed, it is possible it may crash without correct permissions, although it should not happen. What OS are you running?
Christopher
All in time.
| Reputation: | 607 |
| Rep Power: | 15 |
Officer I
Los Santos Police Department
Very Active
- Feb 3, 2007
- 2,021
Alright. If you could share the event details from event viewer I'll take a look when I get a moment. I'm at the hospital with my father so I cannot make any guarantee for eta on support times atm.